Clinical Content Specialist

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.
An exciting opportunity for a pharmacist to join a team of vibrant, innovative pharmacists, physicians, and nurses who synthesize quality drug information for healthcare practitioners' use across the globe. Drug dosing and adverse drug reactions are important components of the content to the practitioners and patients we serve. The pharmacist in this role will be working on harvesting important and time-sensitive product labeling updates and incorporating them into the data. In addition, they would take the lead on reviewing and directing Adverse Drug Reaction creation.
Creates content in the area of Core Pharmacology and Adverse Drug Reactions requiring clinical expertise or the combination of clinical and informatics experience
Creates content requiring some analysis and synthesis of evidence
Conducts peer review of content development
Maintains external expert consultant relationships to facilitate qualification and synthesis of content
This role reports to our Hudson OH location, and we are open to remote locations.
Represents WKH-Clinical Solutions in a positive, professional, and customer-focused manner. Treats fellow employees and customers in a Fair, Honest, Responsive, and Results-Oriented manner.
Applies practical clinical experience when evaluating and interpreting scientific literature and other evidence.
Couples clinical experience with synthesis of evidence to determine appropriate, meaningful inclusion of new information in referential or data-driven clinical decision support databases.
Assesses and mitigates risks of drug therapy and clinical decision support based on knowledge of pharmacotherapy as well as disease/condition and patient-specific variables.
Responsible for creating and revising high quality drug information (referential/embedded) consistent with the format and structure of the databases.
Participates/collaborates in the transformation and/or review of content transformed between referential sources and defined content structures for embedded datasets.
Submits work for collaborative peer review and responds appropriately to comments and criticisms. As a member of the team, critically, professionally, and thoroughly reviews the work of others to prompt improvements in clarity, consistency, accuracy, and accessibility to information across the spectrum of healthcare providers. Understands the use of the data by customers and factors this awareness into decisions. Identifies and corrects omissions or errors in the content.
Anticipates problems or issues and identifies creative ways to solve problems or mitigate risks.
Applies clinical knowledge and expertise to assist with development and implementation of as well as adherence to policies. Clearly articulates WKH policies, processes.
Achieves productivity by consistently meeting deadlines as defined in the Content Priority Policy and by meeting departmental and individual goals.
Maintains currency in practice domain as well as industry knowledge via reading, attendance at professional meetings/educational conferences, and other activities (i.e. clinical practice, teaching, research, discussions, etc.). Develops and maintains professional relationships.
Shares information and expertise with colleagues at all levels of the organization.
Participates in the process of new product development or enhancements. Provides input for product design from a clinical perspective. Participates in the design and enhancement of tools used to manage content. Responds promptly to marketing and sales feedback (when appropriate) to introduce new information and/or concepts into the database.
Provides a high level of customer service by offering customer and client support on an as needed basis, as well as responds in a timely and accurate manner to queries regarding content. Understands the needs and expectations of the assessment and validation of client problem. Ensures quality responses (written and verbal) to customer inquiries. Works with other departments and authors to improve data/products and their appeal to selected segments of the market as requested.
May participate in and assist with the training of pharmacy students and residents.
PharmD or MS (preferred) or,
BSPharm with significant clinical practice experience or specialization, or
Equivalent relevant experience
A minimum of 3+ years of clinical practice experience
Pharmacy practice or clinical residency (preferred)
Other Knowledge, Skills, and Abilities:
Pharmacy License in good standing from any U.S. State
Solid knowledge of clinical/content area of responsibility
Proficiency in literature evaluation and/or data analytics and clinical decision support
Ability to make independent, clinically appropriate decisions
Strong critical thinking and complex problem-solving skills
Ability to work in a highly collaborative environment
Proficiency in written, verbal communication skills
Computer literacy in word processing (required), spreadsheet use (required)
Travel: Less than 5%. Varies based on area of content development
Physical Demands: Normal office environment.
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2017 annual revenues of ?4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY). For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is

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