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Datacenter Manager

Description :
Where good people build rewarding careers.
Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
Datacenter Manager
The primary purpose of the Data Center Raised Floor team is to provide 7x24x365 physical onsite operational support to Allstate's computer hardware in the company's production data centers. The Data Center staff are accountable for the installation, cabling and removal of IT hardware. This support encompasses incident, change and problem management. The Data Center Manager will lead teams to ensure Data Center availability, quality and capacity standards are maintained.
Job Description
Responsibilities include (but are not limited to)
Provide leadership to the data center support teams with a broad set of responsibilities; manage tactical and strategic activities while focusing on continuous improvement.
Responsible for timely execution of all data center services such as remote hands, customer installs, and service requests.
Provides 24 x 7 on-call emergency response & support as necessary for incident management and data center emergency response to maintain the highest level of integrity and availability.
Work and partner closely with business partners, project managers and engineering teams to deliver solutions to stakeholders in a timely manner
Delivery and leadership: will have accountability for multiple activities, such as employee hiring, development, performance management, recognition and succession planning
Builds long-term relationships within team and amongst peers by creating an environment of safety and innovation
Executes HR-related processes and develops staff through coaching and mentoring and providing specific, timely, open, honest, and constructive performance feedback.
Establish performance and capacity benchmarks, conduct analyses and prepare reports on all aspects of the datacenter operations and maintenance.
Accountable to maintain and evolve internal operational policy and procedural reference documents.
Ensures compliance of the data center with various accreditations e.g. SSAE16, PCI DSS, ISO 270001, Uptime M&O. Support various audits in relation of these accreditations.
Job Qualifications
Bachelor's Degree or equivalent work experience
5+ year's professional experience in a data center environment - proficiency in one or more:
Microsoft Certified Solutions Expert (MCSE)
Cisco - Cisco Certified Network Associate
BICSI - Certified Data Centre Management Professional (CDCMP?)
WAN/LAN, Storage
Windows/Linux servers/Virtualization
Cloud based technologies
Knowledge of Security Compliance regulations
Proficient in project management
Excellent time management and organization skills
Strong written and verbal communication skills
Experience managing CoLo datacenters as well as infrastructure cloud migrations
Strong leadership skills - including team building, empower and delegate authority, ability to build rapport and consensus across 24x7 environment.
Strong knowledge of infrastructure architecture & associated operational requirements
Hardware installation knowledge - rack, stack, cabling (fiber, copper requirements)
Working knowledge of ITIL processes - Change, Incident, Problem and release management
Solid Understanding of Critical Electrical and Mechanical / HVAC equipment
The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.
Good Work. Good Life. Good Hands?.
As a Fortune 100 company and industry leader, we provide a competitive salary - but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.
For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
It is the policy of Allstate to employ the best qualified individuals available for all jobs without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity/gender expression, disability, and citizenship status as a veteran with a disability or veteran of the Vietnam Era.


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